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Coronavirus (COVID-19) Update

Keeping Our Customers and Team Protected

Due to the nature of our business, our practical work is outdoors and generally away from people and consequently low risk. We are currently still operational and still offering the high standard of service we are used to providing, whilst ensuring that we act, move and work responsibly within the communities we operate in and the families, neighbours and friends we live amongst.

We are ensuring that our staff maintain good hygiene in-line with current WHO/ Government guidelines. We have provided them with sanitisation kits in each working vehicle. As of this week, we are practising the recommended distancing of 2m and will not offer to shake your hand or enter your houses for any reason. In truth, as we work in the open, our distance from clients and each-other is usually much further than that. Our business conversations with all clients will be limited to phone and email. Our Office based staff are able to work remotely, so enquiries and concerns can still be answered and visits from our Senior Arborists to assess works can be booked with them.

We are carefully following the Government’s advice and we will update this notice as and when operating procedures may change. Rest assured we have both our clients’ and employees’ best interests at heart and will not compromise these in any way.

May we continue to take care of each other through this challenging time.

Kind Regards,

The Roots Company Team

Specialist tree surgeons.
We care for your trees.

The Roots Company is a tree surgery and tree care company based from Bristol and Frome. We operate across the South West of England.

We are a team of experienced, certified and conscientious tree surgeons who share a love for all woody and herbaceous plants.

We take pride in knowing that our arborists not only carry out their work with an outstanding level of skill and precision, but also have an excellent understanding of the individual tree species they work on and the woodland environments they work in.

We strive to further our knowledge and understanding of arboriculture and ecology and we encourage our team of tree surgeons to develop their passion for plants and wildlife. We’re always keen to evolve our practical skills and knowledge of the latest operational techniques and equipment to ensure our tree surgeons’ work is carried out to the finest standards.

Autumn colours of Caucasian Wingnut (Pterocarya fraxinifolia)

Our Head Arborist Greg – ascending a giant Black Pine (Pinus nigra) when he worked at Westonbirt Arboretum as a member of their Tree Team.

We have the specialist equipment necessary to carry out a full range of Arboricultural/Tree Surgery operations. Professionally and carefully handling all domestic and commercial contracts, from the small and shrubby to the majestic giants.

Each of our Tree Surgeons hold full City and Guilds NPTC certification for tree works and have an Arboricultural education to at least Level 2 standard.

We are insured through Trust Insurance for Public Liability to £5 Million and for Employer’s Liability to £10 Million. Certificates available on request.

All of our work is carried out in accordance with the British Standard for Tree Work – BS 3998:2010.